TL;DR: the bespoke ring process runs in a handful of clear stages: a conversation about what you want, a shortlist of stones, sketches and CAD renders for your approval, making in our workshop, and insured, tracked delivery. Nothing is made until you approve the design in writing, and standard making time is 5 to 6 weeks, varying with your location and how busy we are. Pieces start from £600.
What bespoke means for us
Bespoke is a collaboration. You bring the ideas, the taste and the story, and we bring the craft and the advice. We explain things in plain English and show you what the ring will look like before we make anything. You do not need to know the jargon or have a finished idea, and many people start with only a feeling or a few saved photographs.
Step one: the conversation
We start with what matters to you. We ask about your partner's taste and daily life, what they already wear, the style you are drawn to, your budget and any date you are working to. We talk by video consultation and message, so you can be anywhere. Bring photographs, boards or anything that gives a sense of the look. Our guide to ten questions international customers ask covers questions people often raise at this stage.
Step two: the stones
We talk through suitable stones with you, natural or lab grown, with reports where they exist. We compare size, cut, colour and clarity in plain terms, with pros and cons and without pressure, and we describe each stone accurately. Our guide to reading your invoice and certificate explains the documents that go with a stone.
Step three: design and approval
We turn your choices into sketches and lifelike CAD renders so you can see the ring from every angle. You can ask for a slimmer band, a lower setting or a different claw style, and we adjust until it is right. Nothing is made until you approve the design in writing, which protects you as well as us. Our guide to how written approval works explains the step in detail.
How long the design stage takes
The design stage has no fixed length, because it depends on how quickly ideas settle. Some people approve after one or two rounds of renders, and others like to take their time over details such as the height of the setting or the shape of the shoulders. Both are fine. If you have a date in mind, tell us early, because the 5 to 6 weeks of making only begins once the design is approved in writing.
Step four: making
Your ring is made and set by specialist goldsmiths, then checked carefully before it leaves us. Standard making time is 5 to 6 weeks, varying with your location and how busy we are. Our guide to what a goldsmith checks before dispatch explains our final checks.
Step five: delivery and aftercare
Delivery is insured and tracked with FedEx. Overseas, the customer pays import duty and tax, which differ by country, and we explain what to expect before you order. Our guide to what comes in the box shows what arrives, and our ring care checklist by season helps you look after the ring.
Mistakes to avoid
- Leaving it too late. Tell us your date at the start.
- Guessing the size. Measure carefully, and see our sizing guide.
- Focusing only on size. Cut and proportions affect sparkle too.
- Ignoring lifestyle. Choose a setting that suits daily wear.
Frequently asked questions
Can I keep the proposal a surprise?
Yes. We can plan discreet communication and delivery. See our guide to ordering a surprise ring secretly.
Is bespoke more expensive than ready made?
Not necessarily. You control the stone, metal and setting, so the design can be shaped to your budget.
Do I need to visit?
No. We work by video consultation and message.
What can I change after approval?
Our guide to changes after approval explains what is possible.
How many rounds of renders can I have?
We adjust the design until you are happy, then you approve it in writing.