TL;DR: in New Zealand, a ring from the UK is likely to be assessed for GST, and possibly duty, when it arrives. The customer pays import duty and tax. Thresholds and rules can change, so check current guidance from the New Zealand authorities. We explain what to expect in writing before you order, and we declare the value of your order for customs purposes. Pieces start from £600.
What to expect
New Zealand charges GST on imported goods. Duty may also apply depending on the item. Rules distinguish between low value and higher value parcels, and a bespoke ring is a higher value item, so assume it will be assessed.
Who collects the tax
It can be collected by the carrier or an agent when the parcel arrives, or at the border. Be ready to pay, and make sure someone can receive the parcel. Our guide to ten questions international customers ask explains the basics.
Making your budget realistic
- Start with the ring price.
- Add GST and any duty.
- Allow a margin for exchange rate movement, because prices are shown in pounds.
- Ask us if anything is unclear.
A worked way to think about it
Rather than a figure, think in steps. First decide the ring price you are comfortable with. Then check the official guidance for the current GST treatment of imported goods at that value. Then add any duty that might apply to jewellery. Finally, add a small buffer. If the total still feels comfortable, you are ready. If not, tell us, and we can look at designs that suit a lower budget.
The paperwork
The invoice shows the price paid. See our guide to reading your invoice and certificate. We cannot understate a value, as our guide on why the true value goes on a customs form explains.
Time and distance
New Zealand is a long way from the UK, so delivery time matters. Customs checks can add time, so allow for it, particularly before a proposal. Our guide to how long before proposing to order helps with planning, and our guide to what to do if a ring is held at customs explains how to respond to a delay.
Buying as a New Zealander
See our guide to buying a custom engagement ring from the UK as a New Zealander.
Working with us
We work by video consultation and message, send sketches and CAD renders, and make nothing until you approve the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are. Delivery is insured and tracked with FedEx.
Planning your timeline
Allow time for the design conversation, which depends on how quickly you decide, then 5 to 6 weeks for making, which varies with your location and how busy we are, and a few days for delivery and customs. If you are working to a date, tell us at the first message and leave a margin. We would rather say plainly in writing that a date is tight than promise something we cannot control. Our guide to how written approval works shows where the design is confirmed before anything is made.
Keeping records
Keep your invoice, design approval and any stone report together, with daylight photographs of the finished ring from several angles. They help with insurance, any customs query and future valuations. Our guide to reading your invoice and certificate explains what each document shows.
Frequently asked questions
Do I pay GST on a ring from the UK?
Likely, yes. The customer pays import duty and tax.
How much?
It depends on the value and current rules. We explain what to expect in writing.
Will I pay before delivery?
Possibly, depending on the carrier.
Is delivery insured?
Yes, insured and tracked.