TL;DR: since the UK left the EU, a ring sent from the UK to an EU country is treated as an import. Expect import VAT and possibly duty, plus customs paperwork, and the customer pays. Rules differ from country to country within the EU and change over time, so we explain what to expect rather than quote figures. Delivery is insured and tracked with FedEx. Pieces start from £600.
The basic picture
Goods entering the EU from outside it go through customs. That applies to a ring sent from the UK. The EU sets common rules on duty, but each member state collects VAT and applies its own procedures, so the experience in Germany can differ from that in Spain or Poland.
VAT
Import VAT is normally charged on the value of the goods when they arrive. The rate varies by country. The courier will usually collect it, sometimes with a handling fee, before delivering the ring. We do not quote rates because they change.
Duty
Whether duty is charged on jewellery depends on classification, value, origin and any trade agreement between the UK and the EU. Because the rules are detailed, we cannot promise that no duty will apply. Budget for the possibility.
How a delivery usually unfolds
The ring leaves the UK with FedEx and reaches customs in the destination country. The courier assesses what is due, contacts you, and releases the parcel once any charges are paid. The steps are the same in principle everywhere, but the speed and the amounts depend on the country and the time of year. Our guide to ten questions international customers ask covers the wider process.
What this means in practice for a ring
A ring is a high value item in a very small parcel, so the charges can feel large compared with the size of the box. That is normal, and it is why we ask you to think about duty and tax as part of the cost of the ring from the start. Once we have quoted your ring in writing, look at the total on the invoice, check the current rules for your country, and set aside a sensible allowance. If you end up paying less than you expected, that is a pleasant surprise.
Paperwork
A courier prepares customs paperwork as part of delivery. Keep your invoice and design approval to hand in case you are asked for details. Our guide to reading your invoice and certificate explains what each document shows.
Hallmarks and purity
UK hallmarks show the metal and its purity. Many people in the EU are used to fineness numbers, such as 750 for 18 carat gold, which appear in the UK mark. We state the metal and purity in writing when we quote your design.
What to do
- Tell us your country and exact delivery address.
- Check your national customs website for the current position.
- Reply promptly to courier messages.
- Keep your invoice and records together.
Who pays
The customer pays import duty and tax. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and nothing is made until you approve the design in writing.
Frequently asked questions
Do I pay import VAT in the EU?
Expect it. The rate varies by country.
Will I pay duty?
Possibly. We cannot promise either way, so budget for it.
Who pays?
The customer pays import duty and tax.
Is delivery insured?
Yes, delivery is insured and tracked with FedEx.
Do rules differ between EU countries?
Yes. The procedures and VAT rates differ by member state, so tell us your country and address.