TL;DR: you can commission a bespoke engagement ring from us in Manchester while living in the Netherlands or Belgium, entirely by video consultation and message. Expect import VAT (BTW) and possibly duty when the ring arrives, which the customer pays, and share your size in millimetres. Pieces start from £600.
How it works
You do not need to visit us. We talk through your ideas by video consultation and message, send sketches and CAD renders for you to review, and make nothing until you have approved the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and delivery is insured and tracked with FedEx. Our guide to what comes in the box shows what arrives.
Import tax and duty
A ring sent from the UK to the Netherlands or Belgium is treated as an import. The customer pays import duty and tax, and the rules differ by country, so we explain what to expect rather than quote rates that may change. The courier will tell you what is due on arrival, so it helps to have a budget ready.
Ring sizes
Ring size conventions can differ between the two countries and between jewellers, and some use diameter while others use circumference. To avoid mistakes, check which measurement you have and send us the inside measurement in millimetres, along with how you measured it. Our guide to sizing a finger for a bespoke ring from abroad explains the principles.
Which hand to wear it on
Customs about which hand a ring is worn on vary between countries and families, and some couples move a ring from one hand to the other at the wedding. Tell us which hand you plan to wear it on, because fingers on each hand can differ slightly in size and that affects the fit.
Paying from the Netherlands or Belgium
Our prices are shown in pounds. If you pay in another currency, your bank converts them into euros at its own rate, perhaps with a fee. Ask us to confirm the currency and payment method in writing. Our guide to paying a deposit safely online covers what to check.
Choosing the design
Many buyers like a clean, modern look. Send us photographs of rings you like and mark what you love, and we turn them into a design for you to review. Our best settings for sapphire guide is worth reading if you are considering a coloured stone.
Language
We communicate in English, with written summaries so you can check details at your own pace or with a translation tool. Photographs and sketches help whatever language you prefer.
Questions to ask before you commit
- Which currency will the invoice be in?
- Who pays import duty and tax, and when?
- How is the ring delivered and insured?
- How long will design, making and delivery take?
For us, the customer pays duty and tax, and we explain what to expect before you order.
Keeping records
Keep your invoice, design approval and any stone report together, with photographs of the finished ring. They help with insurance and future valuations.
Frequently asked questions
Do I pay import tax on a ring sent to the Netherlands or Belgium?
Expect import VAT and possibly duty. The customer pays it, and we explain what to expect.
How do I share my ring size?
Send the inside measurement in millimetres and tell us how you measured it.
Which hand should I wear the ring on?
Wear it where it feels right for you, and tell us the hand so the fit is right.
Do I have to visit Manchester?
No. We work by video consultation and message.