Making time is 5 to 6 weeks, and it starts only after you have approved the design and the stone in writing, and after the 70 percent deposit is paid. In those weeks the ring is made in the workshop, it is UK hallmarked, and it is prepared for insured, tracked FedEx delivery. Nothing is made before that written approval.
The pause before making begins
The first conversations, by video or message, are for the brief, the stone options and the CAD. Our note on how written approval works explains that pause in more detail. You review the design and the stone at home. When you are ready, you confirm both in writing, the 70 percent deposit is paid, and only then does making begin.
| Stage | When it happens |
|---|---|
| Enquiry, stone options and CAD | Before making, by video or message |
| Written approval and 70 percent deposit | The point at which making is allowed to start |
| Making and hallmarking | 5 to 6 weeks from that approved, deposited stage |
| Balance and dispatch | The remaining 30 percent is due before dispatch, then insured, tracked FedEx |
What those weeks are for
Those 5 to 6 weeks are the time needed to make the ring properly, including setting and finishing, and to have it UK hallmarked before it leaves us. It is not a wait with no reason. We do not ask you to visit a showroom in this period. If anything about the design needs a last look, we can talk it through by video or message, with the approved CAD in front of both of us. If a date is tight, tell us at the first conversation, so we can be honest about what the timeline allows. We will not start making early to shorten the process, because the approval and the deposit are there to protect the design you have chosen.
For Christmas, the design must be complete and the 70 percent deposit paid by Thursday 19 November. After that date, we cannot promise a Christmas delivery.
When the ring is ready, the remaining 30 percent is due, and we send it by insured, tracked FedEx. One free resize is included if you ask within one month, provided the design can be resized. If you want a picture of the whole journey, see our process guide, use the bespoke design page, or email us to begin.
Frequently asked questions
What happens in the 5 to 6 weeks after you approve your design?
Making begins only after you have approved the CAD and the stone in writing, and after the 70 percent deposit is paid. In the weeks that follow, the ring is made, it is UK hallmarked, and it is made ready for dispatch.
When does the 5 to 6 week making time start?
It starts after written approval and the 70 percent deposit, not at the first enquiry. The remaining 30 percent is due before dispatch.
Do you have a showroom I need to visit during making?
No. We work by video consultation and message, and we do not have a showroom. The finished ring is sent by insured, tracked FedEx.
What is the Christmas cut off for 2026?
For Christmas, the design must be complete and the 70 percent deposit paid by Thursday 19 November.