TL;DR: you can commission a bespoke engagement ring from us in Manchester while living in Singapore, entirely by video consultation and message. Singapore is 8 hours ahead of the UK in winter and 7 hours ahead in summer, so we agree call times that suit both of us. Expect local tax or duty on arrival, which the customer pays, and send your size in millimetres. Pieces start from £600.
Working with us from Singapore
You do not need to travel to the UK. We talk through your ideas by video consultation and message, send sketches and CAD renders for you to review, and make nothing until you have approved the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and delivery is insured and tracked with FedEx. Because of the time difference, an early evening call in Singapore usually falls in the UK morning or lunchtime.
Tax and duty on arrival
The customer pays import duty and tax, and the rules differ by country and change over time, so we explain what to expect rather than quote figures. The courier will tell you what is due on arrival. Budget for it alongside the ring so there are no surprises.
Ring sizes
Jewellers in Singapore may use different size conventions, so the clearest method is to measure the inside of a ring that fits well in millimetres and tell us how you measured. Our guide to sizing a finger for a bespoke ring from abroad explains the principles. Heat and humidity can make fingers swell, so measure at a comfortable temperature, ideally in the evening and in air conditioning, and take more than one measurement.
Looking after a ring in a humid climate
Heat, humidity and sweat can make a ring feel tight and dull its shine. Clean it gently with warm water, a drop of mild washing up liquid and a soft brush, and dry it with a lint free cloth. Take it off before applying sunscreen or lotion, and before swimming. Our guides to hand cream, sunscreen and ring film and travel storage for rings have practical tips.
Choosing a style
Send us photographs of rings you like and mark the parts you love, such as the shape of the stone or the thickness of the band. Because the ring will be worn daily in a warm climate, we can talk through settings that are comfortable and secure. We then turn your ideas into a design for you to review.
Paying from Singapore
Our prices are shown in pounds. If you pay in another currency, your bank converts them into your own currency at its own rate, perhaps with a fee. Ask us to confirm the currency and payment method in writing. Our guide to paying a deposit safely online explains what to check.
Questions to ask before you commit
- Which currency will the invoice be in?
- Who pays tax and duty on arrival?
- How will the ring be delivered and insured?
- How long will design, making and delivery take?
For us, the customer pays duty and tax, and nothing is made until you approve in writing.
Keeping records
Keep your invoice, design approval and any stone report together, with photographs of the finished ring. They help with insurance and future valuations.
Frequently asked questions
Do I pay tax on a ring sent to Singapore?
Possibly. The customer pays any duty and tax, and we explain what to expect before you order.
How do I share my ring size?
Send the inside measurement in millimetres and how you measured it.
What is the time difference?
Singapore is 8 hours ahead of the UK in winter and 7 hours ahead in summer.
Do I need to visit Manchester?
No. We work by video consultation and message.