TL;DR: you can commission a bespoke engagement ring from us in Manchester while living in Poland, entirely by video consultation and message. Expect import VAT and possibly duty on arrival, which the customer pays, and send your ring size as a measurement in millimetres. Nothing is made until you approve the design in writing, and pieces start from £600.
Working with us from Poland
You do not need to travel to the UK. We talk through your ideas by video consultation and message, send sketches and CAD renders for you to review, and make nothing until you have approved the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and delivery is insured and tracked with FedEx. Poland is an hour ahead of the UK, so video consultations are easy to fit into the working day.
Import tax and duty
A ring sent from the UK to Poland is treated as an import. The customer pays import duty and tax, and the rules differ by country and change over time, so we explain what to expect rather than quote figures that may go out of date. The courier will tell you what is due on arrival, so it is sensible to budget for it alongside the ring.
Ring sizes
Polish jewellers commonly describe size by the circumference of the ring, but practice varies. The clearest way to share a size is the inside measurement in millimetres, together with how you measured it. A local jeweller can take it quickly. Our guide to sizing a finger for a bespoke ring from abroad explains the principles that apply anywhere.
Engagement and wedding rings
Customs around engagement and wedding rings differ between families and regions, including which hand they are worn on. Tell us what you plan, because the width of a band and how it sits next to a wedding ring can be designed around your wishes. If you want a pair that sit well together, we can design them at the same time. Our guide to wedding band styles covers the options.
Choosing a style
A simple solitaire, a three stone design or a ring with a gentle halo all work well, and a bespoke ring lets you adjust every detail from the stone shape to the thickness of the band. Send photographs of anything you like, and we turn them into a design for you to review before anything is made.
Paying from Poland
Our prices are shown in pounds. If you pay in another currency, your bank converts them into zloty at its own rate, perhaps with a fee. Ask us to confirm the currency and payment method in writing before you order. Our guide to paying a deposit safely online explains what to look for.
Language
We communicate in English, with written summaries after our conversations so you can read details at your own pace or with a translation tool. Our written approval step is where every detail is confirmed, and our picture glossary of ring words in French, German, Spanish and Polish can help you describe what you want.
Questions to ask before you commit
- Which currency will the invoice be in?
- Who pays import duty and tax, and when?
- How will the ring be delivered and insured?
- How long will design, making and delivery take?
For us, the customer pays duty and tax, and nothing is made until you approve in writing.
Keeping records
Keep your invoice, design approval and any stone report together, with daylight photographs of the finished ring. They help with insurance and future valuations.
Frequently asked questions
Do I pay import tax on a ring sent to Poland?
Expect import VAT and possibly duty. The customer pays it, and we explain what to expect before you order.
How do I share my ring size from Poland?
Send the inside measurement in millimetres and how you measured it.
Can I order matching wedding bands?
Yes, we can design bands to sit well with an engagement ring, either together or later.
Do I need to visit Manchester?
No. We work by video consultation and message.