TL;DR: you can commission a bespoke engagement ring from us in Manchester while living in Israel, entirely by video consultation and message. Israel is usually 2 hours ahead of the UK, with small differences for a few weeks around clock changes. Any local charges on arrival are paid by the customer, and you send your ring size in millimetres. Pieces start from £600.
Working with us from Israel
You do not need to travel to the UK. We talk through your ideas by video consultation and message, send sketches and CAD renders for you to review, and make nothing until you have approved the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and delivery is insured and tracked with FedEx. Please tell us the delivery address early so we can plan around local rules.
Charges on arrival
The customer pays import duty and tax, and the rules differ by country and change over time. We explain what to expect rather than quote figures that may go out of date, and the courier will tell you if anything is due on arrival. Budget for it alongside the ring.
Ring sizes
Jewellers use different size conventions, so measure the inside of a ring that fits well in millimetres and tell us how you measured. Our guide to sizing a finger for a bespoke ring from abroad explains the principles. Take more than one measurement on different days, since heat and weather can change how a finger feels.
Choosing a design
Israel is well known for its diamond trade, and many customers arrive with firm views on stones. A bespoke process suits that. Tell us what you have seen and what you prefer, and send photographs of rings you like. We explain stone choices clearly and in plain English, describe each stone accurately, and turn your ideas into sketches and CAD renders for you to review. Our guide to reading your invoice and certificate explains the documents you receive.
Wedding customs and rings
Customs around engagement and wedding rings differ between families and communities, including the style of ring and which hand it is worn on. If your ceremony has particular requirements, tell us early so the design can respect them, and we can plan the band and engagement ring to work together. Our guide to wedding band styles covers the options.
Paying from Israel
Our prices are shown in pounds. If you pay in another currency, your bank converts them at its own rate, perhaps with a fee. Ask us to confirm the currency and payment method in writing before you order. Our guide to paying a deposit safely online covers what to check.
Questions to ask before you commit
- Which currency will the invoice be in?
- Who pays any charges on arrival?
- How will the ring be delivered and insured?
- How long will design, making and delivery take?
For us, the customer pays duty and tax, and nothing is made until you approve in writing.
Keeping records
Keep your invoice, design approval and any stone report together, with daylight photographs of the finished ring. They help with insurance, any customs query and future valuations.
Frequently asked questions
Will I pay tax on a ring sent to Israel?
Possibly. The customer pays any duty and tax, and we explain what to expect before you order.
How do I share my ring size?
Send the inside measurement in millimetres and how you measured it.
Can you design matching wedding bands?
Yes, we can design bands to sit well with an engagement ring.
Do I need to visit Manchester?
No. We work by video consultation and message.