TL;DR: you can commission a bespoke engagement ring from us in Manchester while living in Hong Kong, entirely by video consultation and message. Hong Kong is 8 hours ahead of the UK in winter and 7 hours ahead in summer, so we agree call times that suit both of us. Any local charges on arrival are paid by the customer, and you send your ring size in millimetres. Pieces start from £600.
Working with us from Hong Kong
You do not need to travel to the UK. We talk through your ideas by video consultation and message, send sketches and CAD renders for you to review, and make nothing until you have approved the design in writing. Standard making time is 5 to 6 weeks, varying with your location and how busy we are, and delivery is insured and tracked with FedEx. An evening call in Hong Kong usually falls in the UK morning or lunchtime, which makes scheduling straightforward.
Charges on arrival
The customer pays import duty and tax, and the rules differ by place and change over time. We explain what to expect rather than quote figures that may go out of date, and the courier will tell you if anything is due. It is sensible to ask us about this early so it is clear before you order.
Ring sizes
Jewellers in Hong Kong may use different size conventions, so the clearest method is to measure the inside of a ring that fits well in millimetres and tell us how you measured. Our guide to sizing a finger for a bespoke ring from abroad explains the principles. Warm, humid weather can make fingers swell, so measure at a comfortable temperature and take more than one measurement.
Choosing a design
Many buyers like to explore stone shapes, settings and metals at length before deciding, and a bespoke process suits that. Send us photographs of rings you like and mark the details you love. We turn them into sketches and CAD renders, and you can ask for changes before approving anything. Our guide to how written approval works explains how each detail is confirmed.
Ring care in a humid climate
Heat and humidity can make a ring feel tight and dull its shine. Clean it gently with warm water, a drop of mild washing up liquid and a soft brush, and dry it with a lint free cloth. Take it off before applying sunscreen or lotion. Our guide to hand cream, sunscreen and ring film explains why.
Paying from Hong Kong
Our prices are shown in pounds. If you pay in another currency, your bank converts them at its own rate, perhaps with a fee. Ask us to confirm the currency and payment method in writing before you order. Our guide to paying a deposit safely online covers what to check.
Questions to ask before you commit
- Which currency will the invoice be in?
- Who pays any charges on arrival?
- How will the ring be delivered and insured?
- How long will design, making and delivery take?
For us, the customer pays duty and tax, and nothing is made until you approve in writing.
Keeping records
Keep your invoice, design approval and any stone report together, with photographs of the finished ring. They help with insurance and future valuations.
Frequently asked questions
Will I pay tax on a ring sent to Hong Kong?
Possibly. The customer pays any duty and tax, and we explain what to expect before you order.
How do I share my ring size?
Send the inside measurement in millimetres and how you measured it.
What is the time difference?
Hong Kong is 8 hours ahead of the UK in winter and 7 hours ahead in summer.
Do I need to visit Manchester?
No. We work by video consultation and message.