The short answer: a bespoke pendant starts with a conversation about what you want, moves to a sketch and a render for you to approve, and is only made once you are happy with the design. The chain, the stone and the finish are chosen along the way, so the finished piece is yours alone.
People are often unsure what happens between an idea and a finished pendant. Here is how the journey works with us.
Step 1: the idea
Tell us what you have in mind: a shape, a stone, a memory or a picture you like. It does not need to be detailed. Rough ideas and inspiration images are welcome.
Step 2: the brief
We talk through the stone, the metal, the size and how you plan to wear it. We ask about your lifestyle, because a pendant that sits against clothing all day has different needs to one worn for occasions.
Step 3: sketch and render
We prepare a sketch and a render so you can see the design before anything is made. You can ask for changes until it feels right. Nothing is made until you approve the design in writing.
Step 4: the stone
We discuss options in diamonds or gemstones, natural or lab grown, and label each clearly. If you already own a stone, we can design around it. Browse diamonds for ideas.
Step 5: the chain
The chain is chosen with the pendant. Length, thickness and metal all affect how it sits. Heavier pendants need stronger chains.
| Choice | Consider |
|---|---|
| Length | Where you want it to sit |
| Thickness | Match the weight of the pendant |
| Metal | Match your other jewellery |
The bail
The bail is the loop that joins the pendant to the chain, and it matters more than people expect. A fixed bail keeps the pendant facing forward, while a sliding bail lets it move along the chain. A hidden bail tucks behind the pendant so the design floats. The opening needs to suit the chain thickness, especially if you might swap chains later, and a strong bail stops the pendant twisting or wearing through.
How the pendant hangs
A pendant that tips forward or turns over is frustrating to wear. Balance depends on where the weight sits and where the bail is attached. We check this in the design, especially for asymmetric shapes, pear stones and pieces with a heavier top, so the finished pendant hangs straight.
Step 6: making and finishing
Once approved, the piece is made, finished and checked. Our standard making time is 5 to 6 weeks, which can vary with your location and how busy we are, and we confirm the timeline with you. Delivery is by insured, tracked FedEx.
Designs we are often asked for
- A single stone on a fine chain, simple and everyday.
- An initial or a small motif in gold.
- A cluster of birthstones for a family.
- A locket or a pendant with a hidden engraving.
- A pendant that reuses a stone from an older piece.
Delivery from overseas
If you live outside the UK, we work by video consultation, and you pay any import duty and tax that apply in your country. The rules differ by country, and we explain what to expect before you order.
Budget
Pieces start from £600. We are happy to talk through what suits your budget.
See engraving ideas for pendants, layering necklaces and birthstone cluster pendants.
Frequently asked questions
Can I use my own stone? Yes, we can design around it.
Can I change the design? Yes, until you approve it.
Can it be engraved? Often yes, and we talk through what suits the design.
Can I swap the chain later? Yes, if the bail is sized for it, which we plan in the design.
How long does it take? Our standard making time is 5 to 6 weeks, and it can vary.